A note from our Managing Director

Newton IT is not just about providing our customers with the best possible service levels, or the latest innovative solutions. We are focused on developing, building and maintaining the absolute highest levels of customer relationships.

We believe every customer is the most important and therefore all of our clients receive the gold standard of care at all times.

Our customer satisfaction rate is in excess of 98% and we strive every day to make sure we continue to increase our performance levels and meet the expectations of all our customers.

We promise to deliver exceptional standards and look forward to working with our trusted delivery partners and resellers.

Jay Patel - Managing Director

Who are we?

Newton IT Solutions are a managed services provider delivering innovative technology solutions to businesses. We are proud to have our cutting edge, fully owned and private infrastructure in the cloud, enabling our clients to fully tailor their infrastructure in an instant.

We are passionate about the strict application of best-practice standards for all clients and have often been known to go the extra mile to ensure an optimum client experience.

The result is customer retention rates that we are justifiably proud of

Key Facts

  • Newton has 35 staff covering 1st, 2nd and 3rd support services

  • Highly skilled staff

  • Nearly all are client facing or technical staff –

  • 20-years in business with over 12-years experience working with Charities

  • £3.0M turnover with a 10% growth forecast

  • Cloud Services Specialist

  • Microsoft CSP and Gold Partner

  • Over 400 applications supported

  • Private cloud in a UK Datacentre in prestigious and ultra-secure Telehouse London

  • Public Cloud Support

  • Newton support Microsoft Office 365 & Azure

Our Vendor Partnerships

To support your infrastructure, Newton IT has developed strategic partnerships with a wide variety of technology leaders offering an array of cutting-edge business solutions. As a group, these partners account for the majority of all software sales.

Together with these technology leaders, we leverage our expertise as a systems integrations leader to match the best solutions with the needs of our clients.

Our recommendations are based on what we would do if we were facing the same challenges as our clients. Although we represent a variety of vendors, we represent you, our client first.

To undertake and sustain these partnerships Newton IT must ensure their staff are qualified to the appropriate level using the vendors.

Our Managed Services

We have a 99% client retention record and this is because our customers are our long-term partners - sharing the same mutual set of values; trust, technical skills, efficiency, effectiveness and complete confidentiality.

We've built our success through a highly satisfied client base and word of mouth. Newton IT specialises in the NFP sector, however, we also work with other sectors including banks, manufacturers and accountants. We are fair with our prices and provide special discounts and are market competitive.

Managed Support Services
  • Guaranteed SLA’s with on-site and remote support

  • Helpdesk, 1st, 2nd and 3rd line support

  • Highly skilled engineers

  • Software patch management and regular maintenance

  • Sate-of-the-art ticketing system

  • Microsoft Gold Partner

  • Networks specialists (Highly trained and skilled Cisco and HP engineers)

  • Service Management – Reporting, Trending, Analysis

  • On-premise spare key hardware components to be supplied FOC as a part of the Managed Service

Our managed support services include;

  • Monday to Friday 9-5 support (excl. public bank holidays)

  • 1st, 2nd and 3rd Line Support

  • Regular and controlled maintenance of hardware (Patching, updates on cloud and on premise)

  • Telephone Support response – less than 30 mins

  • On-site support response – 4-6 hours

  • Remote Support – less than 30 minutes

  • Engineering resource available for “backfill” services for holidays or sickness cover for IT staff

  • Full & detailed monitoring solution with client dashboards

  • Capacity management

  • Event management and problem resolution

  • Consultancy and assistance/advice on innovations, upgrades and IT service management

  • Performance & Capacity management

  • Service Management – Reporting, Trending, Analysis

  • Install, moves and changes assistances

  • Change/Problem/Release/Incident Management

Newton IT Managed support services

Cloud Services

Why Provide Cloud Services

  • Cloud Computing Market Projected To Reach $411B By 2020 ( Forbes)

  • Creating more profit for your Business with zero upfront costs

  • Ongoing Revenue Stream on a recommendation

  • Profit Generation up to 2, 3 or 5 Years Per Contract

  • No hardware or software required or on-site maintenance by partner

  • Simple and fair commercial contracts

  • Newton can offer you a “White Box” Solution

  • Your company can retain its own brand

cloud computing

Our Cloud Products

  • Full Windows 10 Virtual Desktop with all MS Office Applications

  • Office365

  • MS Azure Hosted Servers

  • MS Outlook and MS Exchange Hosting

  • Fully Protected Security for all Applications

    • Anti-Virus, SPAM, and Malware protection

    • Behind highly secure firewall with Advanced protection

  • Disaster Recovery

  • Off-site Backup

  • Hosted VoIP

  • Highly Secure File store with full compliance and Security

  • Fully Managed Support Services for all our product

Office 365 & Azure Cloud

Microsoft Office 365 Azure
  • Migration services from On-premise to O365 and Azure

  • Highly experienced engineers to oversee your migration with Zero risk and no disruption to business

  • Licence and tenancy management

  • 1st, 2nd and 3rd Line Support

  • User administration and account management

  • Domain name transfer

  • On-going consultancy

  • No long terms contracts

Private Cloud

Private Cloud Solutions

Partner Benefits - We offer Flexible, transparent benefits

Starting earning commission immediately by joining our partner program:-

Client referral fees
  • Simple contracts with zero commitments

  • “Your customer your autonomy”

  • Fully transparent accounting and commercials

  • No Obligation sign up or upfront cost to partners

  • Free training provided on all products

  • Sales & Marketing support

  • Free use of Newton offices, resources and facilities

  • Excellent Margins 25%-30% profits

  • Newton provides fully managed services – No specialised expertise required by partner

  • A Dedicated Account Manager

  • Tried and Tested Products/Services

  • Reoccurring Revenue with regular payment on a monthly basis for the entire term of the contract

Download our Cloud Partner Program Brochure

Arrow to Newton IT Reseller Program

And find out how working in partnership we can be 'awesome' together

Are you interested in becoming one of our trusted partners?

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