A note from our Managing Director
Newton IT is not just about providing our customers with the best possible service levels, or the latest innovative solutions. We are focused on developing, building and maintaining the absolute highest levels of customer relationships.
We believe every customer is the most important and therefore all of our clients receive the gold standard of care at all times.
Our customer satisfaction rate is in excess of 98% and we strive every day to make sure we continue to increase our performance levels and meet the expectations of all our customers.
We promise to deliver exceptional standards and look forward to working with our trusted delivery partners and resellers.
Who are we?
Newton IT Solutions are a managed services provider delivering innovative technology solutions to businesses. We are proud to have our cutting edge, fully owned and private infrastructure in the cloud, enabling our clients to fully tailor their infrastructure in an instant.
We are passionate about the strict application of best-practice standards for all clients and have often been known to go the extra mile to ensure an optimum client experience.
The result is customer retention rates that we are justifiably proud of
Key Facts
Newton has 35 staff covering 1st, 2nd and 3rd support services
Highly skilled staff
Nearly all are client facing or technical staff –
20-years in business with over 12-years experience working with Charities
£3.0M turnover with a 10% growth forecast
Cloud Services Specialist
Microsoft CSP and Gold Partner
Over 400 applications supported
Private cloud in a UK Datacentre in prestigious and ultra-secure Telehouse London
Public Cloud Support
Newton support Microsoft Office 365 & Azure
Our Vendor Partnerships
To support your infrastructure, Newton IT has developed strategic partnerships with a wide variety of technology leaders offering an array of cutting-edge business solutions. As a group, these partners account for the majority of all software sales.
Together with these technology leaders, we leverage our expertise as a systems integrations leader to match the best solutions with the needs of our clients.
Our recommendations are based on what we would do if we were facing the same challenges as our clients. Although we represent a variety of vendors, we represent you, our client first.
To undertake and sustain these partnerships Newton IT must ensure their staff are qualified to the appropriate level using the vendors.
Our Managed Services
We have a 99% client retention record and this is because our customers are our long-term partners - sharing the same mutual set of values; trust, technical skills, efficiency, effectiveness and complete confidentiality.
We've built our success through a highly satisfied client base and word of mouth. Newton IT specialises in the NFP sector, however, we also work with other sectors including banks, manufacturers and accountants. We are fair with our prices and provide special discounts and are market competitive.
Guaranteed SLA’s with on-site and remote support
Helpdesk, 1st, 2nd and 3rd line support
Highly skilled engineers
Software patch management and regular maintenance
Sate-of-the-art ticketing system
Microsoft Gold Partner
Networks specialists (Highly trained and skilled Cisco and HP engineers)
Service Management – Reporting, Trending, Analysis
On-premise spare key hardware components to be supplied FOC as a part of the Managed Service
Our managed support services include;
Monday to Friday 9-5 support (excl. public bank holidays)
1st, 2nd and 3rd Line Support
Regular and controlled maintenance of hardware (Patching, updates on cloud and on premise)
Telephone Support response – less than 30 mins
On-site support response – 4-6 hours
Remote Support – less than 30 minutes
Engineering resource available for “backfill” services for holidays or sickness cover for IT staff
Full & detailed monitoring solution with client dashboards
Capacity management
Event management and problem resolution
Consultancy and assistance/advice on innovations, upgrades and IT service management
Performance & Capacity management
Service Management – Reporting, Trending, Analysis
Install, moves and changes assistances
Change/Problem/Release/Incident Management
Cloud Services
Why Provide Cloud Services
Cloud Computing Market Projected To Reach $411B By 2020 ( Forbes)
Creating more profit for your Business with zero upfront costs
Ongoing Revenue Stream on a recommendation
Profit Generation up to 2, 3 or 5 Years Per Contract
No hardware or software required or on-site maintenance by partner
Simple and fair commercial contracts
Newton can offer you a “White Box” Solution
Your company can retain its own brand
Our Cloud Products
Full Windows 10 Virtual Desktop with all MS Office Applications
Office365
MS Azure Hosted Servers
MS Outlook and MS Exchange Hosting
Fully Protected Security for all Applications
Anti-Virus, SPAM, and Malware protection
Behind highly secure firewall with Advanced protection
Disaster Recovery
Off-site Backup
Hosted VoIP
Highly Secure File store with full compliance and Security
Fully Managed Support Services for all our product
Office 365 & Azure Cloud
Migration services from On-premise to O365 and Azure
Highly experienced engineers to oversee your migration with Zero risk and no disruption to business
Licence and tenancy management
1st, 2nd and 3rd Line Support
User administration and account management
Domain name transfer
On-going consultancy
No long terms contracts
Private Cloud
Partner Benefits - We offer Flexible, transparent benefits
Starting earning commission immediately by joining our partner program:-
Simple contracts with zero commitments
“Your customer your autonomy”
Fully transparent accounting and commercials
No Obligation sign up or upfront cost to partners
Free training provided on all products
Sales & Marketing support
Free use of Newton offices, resources and facilities
Excellent Margins 25%-30% profits
Newton provides fully managed services – No specialised expertise required by partner
A Dedicated Account Manager
Tried and Tested Products/Services
Reoccurring Revenue with regular payment on a monthly basis for the entire term of the contract
Download our Cloud Partner Program Brochure
And find out how working in partnership we can be 'awesome' together
Are you interested in becoming one of our trusted partners?
If you would like to partner with us, fill out the form below and one of our staff members will get back to you.